When you receive the package, if you find that the package is damaged, you can make this request to the salesman in time; The salesman will serve you one by one; They will ask you to take photos and videos to show the damaged parts. If it is the quality problem of the packaging itself, we will unconditionally compensate the customer for the corresponding goods. If the damage is caused during transportation, please also ask the customer to take photos and videos and inform the details, we will ask the transportation company for compensation.

Process when goods have problems:
1: Take photos and videos
2: Inform the order quantity and damage quantity
3: Send the waybill

Our customer service will solve these details for you immediately after receiving them.